Ultimately, Starbucks can’t flourish and win customers’ hearts without the passionate devotion of our employees. In business, that passion comes from ownership, trust, and loyalty. If you undermine any of those, employees will veiw their work as just another job. Their passion and devotion is our number-one competitive advantage. Lose it, and we’ve lost the game.
Today we continue thinking about the latest Starbucks corporate initiative focusing on the unique talents that each partner brings to the coffee-table and what that could do for your ministry.
The I Am Starbucks campaign is truly inspired. Giving your employees stock options can make them feel like they share in the ownership of the company but highlight who they are as individuals and celebrate their strengths and you’ve got wildfire of loyalty, passion, and excitement that has the potential to sweep the entire organization.
When I read the words I Am Starbucks I immediately began thinking about my ministry. One of my non-negotiables is that I want and desire that every student that comes in contact with our ministry to feel that they are an important part of what’s going on. The ministry rises or falls on who they are as individuals and what they bring to the collective.
To clarify, I’m not talking about an individual’s worth being tied to what they contribute.
No, I simply mean that who they are is the contribution- their presence, involvement, ideas, passions, gifts. Who they are at their core means a great deal to our ministry.
For many teens this idea could be revolutionary. Teens have been conditioned feel as though adults only care about what they can do. They have a hard time believing that they could loved because of who they are.
I hear things like:
“My coach only cares if we win state.”
“My parents expect me to be perfect.”
“Every teacher thinks that their class is the most important and deserves the most of my time.”
I understand that this feeling is somewhat oversimplified but perception is the truest reality. Students need to be told that they are loved because of who the are and that our love isn’t a condition of what they can or cannot do.
So, starting an I Am insert your ministry here campaign begins with loving your people as individuals. If you jump into highlighting talents in an open forum your effort will reek of trying to profit off of their efforts. Students can see right through that and if we’re honest with ourselves so can most adults.
Long before Starbucks began this new campaign they built trust and loyalty with their partners by creating health plans, 401k, and Bean Stock in essence telling their people that they care about them personally above and beyond the corporate bottom line. The result is that this ad campaign has an air of authenticity behind it. That’s something many ministries struggle with.
You want to reach people outside your church walls? Start loving the people that are there now.
You want to highlight people’s gifts and talents in front of the entire body? Start highlighting people’s gifts and talents quietly on your own.
You want people to feel like they are responsible for the direction and success of your ministry? Make people more important than the specific ministry.
Start doing these things and pretty soon your people will begin proudly saying,
I AM Insert Ministry Here & YOU CAN BE TOO.
Sometimes I like it when things don’t go according to plan.
